We are unable to currently accept online applications.

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Updated: 15:03 09 June 2023

We're experiencing problems where customers are unable to apply for new applications via our portal and are working hard to resolve the problem. We are unable to currently accept online applications.

In the meantime, please complete our application forms available here and send all completed applications to developer.services@dwrcymru.com. We would like to apologise for any inconvenience caused.

Latest Developer Services Water UK results


20 July 2020

Since 2015, Water UK has measured water company developer services performance in England and Wales via the Levels of Service set of standards.

The latest results for Q4 (ending March 2020) are officially out, and we’re in the top quartile, meaning that for the year 2019-2020 we are in first position for sewerage measures and second position for water measures in England and Wales.

You can read the full results here.