Our new developer portal

At Dŵr Cymru Welsh Water, we always strive to improve our performance. One of the ways we do this is to listen to our customers and change our services based on the feedback they give us.

Alongside the feedback we’ve received from customers, we’re committed to improving your experience… Introducing our new online portal which has been designed with your needs in mind. We’ve invested substantially in this innovative system so that for the first time you can now view and submit applications and track their progress at the touch of a button.

Watch our short video below which explains the new portal’s benefits:

Frequently asked questions about the new portal